I'm having problems creating a password for my account.

I'm having problems creating a password for my account.

If you are having problems creating the password for your account may not be aware of a few items.

This report is submitted based on the fact that some users with Safari or Internet Explorer browsers are unable to complete their support portal setup. This is specifically relating to the password creation process, where once you have chosen a password and click "register" nothing happens.

Below are the requirements for creating a password when logging in:
  1. Must use e-mail address you provided when you received your quote and label
  2. Must use Firefox or Google Chrome (NOT Safari or Internet Explorer)
  3. Must be at least 8 characters
  4. Must contain a number and a letter
If you have any questions, or continue to have issues with creating a password for your account, please call us at 1-800-553-5738

Sincerely,

SERT Support Team